Once you have completed your payment. Send an email reply to the Customer service agent that has been taking care of your file; and provide them with the new Order Number as a proof of payment for the exchanges to be fully processed.
Shipping and handling fee for Authorized one-year drop warranty & exchanges.
This is a fee to have the new or repaired item packaged and sent back to you.
Please only pay once you have got an Authorization from our Warranty Department.